What a week! My client's resort closed because of an electrical fire. Luckily I had a few days to find them a suitable resort. I was told I was powerless in this situation and they had to take what was offered. Now...if you know me personally, this is not acceptable. I'll leave out the details but I was able to get my clients moved to an even better resort with everything they wanted and more! They are happy and I am relieved.
THIS is WHY you book with a travel agent/advisor! SO many things can happen that are out of your control. An electrical fire? Resort shut down? Yep, it happens! Why spend hours and this case days trying to remedy this situation when a trusted travel advisor can do it?
Monday - Wednesday: 10:00 am - 5:30 pm Thursday: 10:00 am - 8:30 pm Friday: 8:00 am - 5:30 pm Saturday: 10:00 am - 2:30 pm Sunday: 8:00 am - 2:30 pm